Dreams of Hope is searching for a new Office Manager

After doing an incredible job as Office Manger for two years, Cavanaugh Quick is going off to graduate school out of the area. We are all really excited for Cav, and we also now need someone else to be the glue that holds things together at Dreams of Hope.

Details are available at www.dreamsofhope.org/jobs and below.

Applicants should send a résumé and cover letter to info@dreamsofhope.org or via mail to:
     Human Resources
     Dreams of Hope
     P.O. Box 4912
     Pittsburgh, PA 15206

If you have questions, please call (412) 361-2065 or send email to info@dreamsofhope.org.

Dreams of Hope provides equal employment opportunities without regard to race, color, religion, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, ethnicity, or veteran status. Members of the LGBTQA+ community and People of Color are encouraged to apply.

Position Overview
We are looking for a multi-talented and resourceful person who knows how to do a lot of different things, and is willing to learn how to do a lot more, to join our team as Office Manager. This highly versatile person will serve as the first point of contact with the public – in person, on the telephone, through correspondence and email, and on the internet. Additionally, this person will organize and coordinate administrative operations and procedures, in order to ensure organizational effectiveness, efficiency, and safety. This is a part-time position, averaging twenty (20) hours per week, that reports to the Executive Director.

The ideal candidate will be experienced in handling a wide range of administrative tasks and will be able to work independently with little or no supervision. This person must be exceedingly well organized, flexible, and enjoy the administrative challenges of supporting an office of diverse people. Dreams of Hope is a small and dynamic organization. The person selected will need to be able to deal effectively with constant change while working in a fast-paced environment.

Administrative/Operational Responsibilities

Serve as the point person for maintenance, mailing, shopping, supplies, equipment, bills, and errands
Organize and schedule meetings and appointments
Organize office operations and procedures
Organize office space and materials
Provide administrative support for events
Provide administrative support to other staff members
Coordinate human resource needs including hours reporting and clearances

Financial Responsibilities

Keep the organization's books, ensure accurate and timely reporting
Process payroll
File and pay taxes
Pay the bills
Manage relationships with vendors, service providers, and landlord
Manage administration budget
Manage grants

Communication Responsibilities

Basic reception including answering general inquiries, phone calls, emails sent to info@dreamsofhope.org, and office visitors
Support program communications
Coordinate production and dissemination of monthly e-newsletter
Design, print, and assemble small publications, such as flyers and program booklets
Maintain and update website
Support social media communication
Support design of other digital communication as needed

Desired Capabilities (Applicants do not need to have 100% of these capabilities to apply.)

Proven office management experience
Knowledge of office management systems and procedures
Excellent time management skills and ability to multi-task and prioritize work
Proven bookkeeping experience
Attention to detail and problem solving skills
Experience using PayCycle
Excellent written and verbal communication skills
Strong organizational and planning skills
Proficiency in Microsoft Office, QuickBooks, Salesforce, MailChimp, the Google suite of products
Experience using Facebook and Twitter
Some experience using Photoshop
Ability to maintain and update a website architected on Wix
Proven experience working with and supporting the LGBTQA+ community
Proven experience working with diverse cultures, races, and ethnicities